Kentucky Secured began providing Central and Southern Kentucky with security solutions in 2014, when they paired with ADT to become Lexington’s only locally owned and operated Authorized Dealer. The company was found by Lexington native, Justin Wiese. He began his career in the security industry in March 2011 working for other ADT dealers in the state. During his time as a security specialist and installer, he developed a business model based on his knowledge of the industry and response from customers. He has used that information to create Kentucky Secured’s Standards of Operations.
THe Kentucky secured standard
“Kentucky Secured is locally owned and operated. Security is provided by the nations leading security provider with customer service provider by a community member.“
(1) Inform customers of all the details as it pertains to their contracts, service options, products available, etc. based on results of the free security consultation.
(2) Provide an on going open line of communication with customers, allowing the ability to call or text anytime to ask questions and/or voice concerns.
(3) Install new and warrantied equipment that meet the customers budget, wants, needs and agreed upon recommendations.